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Decatur Auto Repair

(3186) Reviews
5

It's never a good time for auto repairs..and the kindness of Medlock Gulf...one day with a tire losing air made me think and return today go to Medlock Gulf for an engine light problem. Reviews as well for repairs are exemplary.They have kindly assisted me today to diagnose the problem on my 2003 Honda that I cannot surrender.They were kind and expedient,kept me informed and gave me a conservative and very sensible approach .I was treated with respect when information was given. Their customer service sense goes a very long way.A+ for this place.!

We truly appreciate your kind words. It was a pleasure doing business with you and we look forward to working with you again! -Beau

- Medlock Gulf
5

I'm a loyal customer! Medlock Gulf is the only repair shop I can imagine that would spend time with my car, tell me I don't need to worry, and send me on my way without charging me anything. Bring it back if something gets worse. My long experience before I found Medlock is most shops would have found *something* they needed to pretend to fix. Thanks again, Medlock!

We're always happy to help. Thanks for stopping by and for leaving such a positive review. -Beau

- Medlock Gulf
5

Paul and team....you guys are the best! Thank you for making the latest repair on my Saturn Astra. Parts aren't always so easy to find....but you find them. Greatly appreciate it!!!

Thank you for the review and for trusting us with your car! -Beau

- Medlock Gulf
5

Why did it take me so long? Your business has been highly recommended for several years. Glad I finally made it. Thanks!

Thank you for the review and we're glad you finally gave us a shot! -Beau

- Medlock Gulf
5

Excellent experience: time commitments met, staff friendly, work completed as expected and a few additional touches added. Highly recommended.

Thank you for your review! -Beau

- Medlock Gulf
5

Everyone that I interacted with was exceptionally helpful. I spoke with salespeople on the phone and in person. They answered my questions about cost and time necessary for repairs. I was able to sit at a nearby Starbucks and get work completed while my car was repaired.

Thank you for your review Ms. Siler. We're happy to hear you had a positive experience here at Medlock Gulf. -Beau

- Medlock Gulf
5

Always great service. Love these guys!

Thank you for the review Ms. Wagner, it's always a pleasure! -Beau

- Medlock Gulf
5

Awesome job as always.

Thank you Mr. Waddell. -Beau

- Medlock Gulf
5

Thanks for all your assistance yesterday. I was thinking of just making an appointment yesterday and returning on the appointment date. I was surprised and very happy you could fit me in yesterday and fix the items I needed to have fixed. I thank you for your delivery service, for giving me a fair estimate, and for fixing the problems quickly so I didn't have to leave my car with you overnight. I was very satisfied with your service and would highly recommend your business. Jim Keaveny

Thank you very much for your review Mr. Keaveny. I'm happy to hear we were able to work with your schedule and get your car safely back on the road. -Beau

- Medlock Gulf
5

Great service, quick, and honest. Staff explained what was wrong with my car well. Will go there again for any future repairs.

Thank you for your review and we look forward to working with you again! -Beau

- Medlock Gulf
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