Decatur Auto Repair

5

Paul and the mechanics are fantastic...honest, fair and so willing to take time to explain what is going on with my car. They even give me a ride back home if I need to leave my car for repairs.

Thank you Joella we appreciate your business.Karl

- Medlock Gulf
5

I experienced momentary heart failure when the gentleman told me how much my repair would cost, but he sympathized and explained why it was necessary and the further damage that could occur if not dealt with properly. When we came to pick up the car, he took the time to show us the parts and explain how they should work together and why they weren't. The education made us feel (a little) better about the expense. And we know it probably would have cost even more elsewhere.

Thank you Jim we appreciate your trust and your business.Karl

- Medlock Gulf
5

Thanks for the most efficient and friendly service.

Thank you Peter we appreciate your business.Also tell your wife thank you for the jam it is delicious.Karl

- Medlock Gulf
5

Good service. Friendly and competent staff

Thank you Pamela we appreciate your business.Karl

- Medlock Gulf
5

Had a flat tire and these guys got me on my way in record time. I don't trust my car to anyone else. They are a wonderful and honest crew. Thanks!

Thank you Barbara,we appreciate your kind words and your business.Karl

- Medlock Gulf
5

Everyone was informative about car problem. Work was started promptly.

Thank you Prebble we appreciate your business.Karl

- Medlock Gulf
5

Excellent, personalized service! Paul and his team are first class!

Thank you Selina for the kind words,we appreciate your business.Karl

- Medlock Gulf
5

The guys were very friendly and helpful. I trusted that they would give me the best service and price.

Thank you Jeanette we appreciate your business.Karl

- Medlock Gulf
4

Overall, I am very pleased with the timely, courteous, and competent service at Medlock Gulf! My one small complaint is that I wish a mechanic would offer to open the hood and show me what he did to my car...I grew up in a small town, and grew accustomed to this, and always appreciated learning more about my old car. But I will recommend Medlock Gulf to anyone who's looking for a great repair shop with honest and friendly staff!

Caitlin thank you for your business.I apologize that the repairs were not explained to you properly.Please feel free to call me so we can explain every thing to you so you feel comfortable.Thank you for the kind words and referrals.Karl

- Medlock Gulf
5

When I dropped my vehicle off, they guy asked me if I needed a ride somewhere. I didn't, but I appreciated the offer. Medlock Gulf's mechanic accurately diagnosed my vehicle's problem quickly and offered me an expensive long-term repair option and an inexpensive short-term option. I chose the less expensive option, and there was no pressure or judging. Nobody likes car repairs, but this was about as good an experience as one could hope for.

Thank you Jim,we appreciate your business.Karl

- Medlock Gulf