Decatur Auto Repair

It's funny, I always steered clear of this service station because the gas was a few cents more than others but the day I needed "full service" Carl was there to fill up my tank and tell me that my brakes were about to go. He gave me a realistic idea of how long I had and told me to call back and make an appointment. When I couldn't stop and realized he did have my back, I called. Not only was the price competitive, but the service I received was above and beyond. A ride home, phone calls to check in on what was needed and how much it would cost, friendly representation...everything that might make me a loyal customer. As a former director of customer service, this is exactly what I would expect from my team. Great job guys! Thanks.

The service was Awesome..i ran late to my Appointment by 30 Minutes,and was still I see the Growth in Future because the Customer Service is Awesome and i would like to Refer more People. so that area would be very Good

After my last good auto repair service closed down I have been drifting, trying to find a new place to take my car. After a punctured tire and a flat and not wanting to face the known terrible tire places around Decatur, I went to Medlock Gulf and found a new auto home. It is a relief to know that the next time I need service there is a competent, honest place to go.

I bought a groupon for oil change and tire rotation. They provided the service and were relatively friendly about it. However, after the tire rotation the road noise was much louder and I got a fierce vibration at certain speeds. I called them and they said the wheels are probably imbalanced and are going to do that tomorrow. Maybe I should rotate the tires more often...

I arrived 10 minutes early and was leaving 10 minutes after my appointment time. Friendly people who know what they're doing. I went for the oil change a week after the great service during the emissions test.

has to be best place around metro to find a good mechanic. everytime i have had to find service elsewhere (because of my whereabouts) i have been disappointed. Trustworthy (very important), friendly and knowledgeable. i would definitely recommend this business to anyone for auto needs.

Fast service, Great job! I would recommend to anyone.

The team at Medlock Gulf did a great job on my company vehicle - fast and great price as well.

great service, in and out quickly for emissions test and replacement of wipers, staff is very courteous and aware

My car repair is going to be a lot more expensive than I thought (over what I have set aside for car repairs), so Paul made suggestions on how to save money by buying my own parts and letting them put it on. He told me just what to buy, too. I was impressed with that; a lot of places would just stand their ground and charge the mark-up for the parts. I don't know if their labor is more or less than most places, but in my book, honesty, price, and competence are equally important.