The mechanics were ready for my car at my appointment time. They were pleasant. The oil change, tire rotation, and 27-point safety check took as long as they told me it would. The only thing I didn't like was the surprise $2.94 for environmental fees. It would have been nice if the Groupon description mentioned this. Surprising your customers, even with a small addition, is not a good idea.
Miriam, Thank you for your business,we appreciate it. The fee's were mentioned on the advertisement from Group-on and on your certificate that you turned in at the time of your service.I apologize if your felt surprised that was not our in tension.I will happily refund you the charges,just let me know.Thanks again-Karl owner
- Medlock Gulf